Control Tower reports

Operational KPI snapshot plus configurable report builder (grouping/filtering by lane, carrier, customer, supplier, etc.). Save reports and pin them to your Control Tower dashboard widgets.

Build a Control Tower report

Configure dimensions, measures, and filters. Then run, save, and pin.

Shared report

1Start with template

2Define configuration

Report titleMeasureGroup byChart typeCompare period

3Add filters

Inbound supplier

Internal carrier

Outbound customer

Date fieldFromTo

StatusModeLaneException codeTop N

Only shipments with open exceptions (OPEN / IN_PROGRESS)

Shipments

5412

With booking

5412

Open exceptions

307

SLA pressure

Breached alerts: 1522

Breached exceptions: 307

Open SLA follow-ups: 1832

Triage: Command center · Workbench · Overdue ETAs

Owner balancing guidance

Threshold 12 open items · overloaded 1 · underloaded 0

Buyer User: 3661

ETA reliability

Compared: 1200 · On-time: 866 · Late: 334 · On-time %: 72.2% · Avg delay: -0.58d

Lane	Total	Delayed	Delayed %	Overdue open
INNSA->DEHAM	249	42	16.9%	57
CNSHA->USLAX	257	51	19.8%	55
SGSIN->NLRTM	242	47	19.4%	55
CNSZX->CAHAL	233	55	23.6%	46
KRPUS->MXZLO	216	40	18.5%	37
USNYC->GBFXT	243	40	16.5%	37
VNHPH->AUMEL	206	52	25.2%	30
CNNGB->DEHAM	32	0	0%	13

Route action buckets

Plan leg: 0

Mark departure: 555Record arrival: 130Route complete: 593

No legs: 722

Owner workload

Alerts · Unassigned: 0

Buyer User: 3354

Exceptions · Unassigned: 0

Buyer User: 307

Snapshot JSON (raw)

Overdue ETAs Open Workbench

Hidden by default. Use Show JSON only when you need raw payload details.