Control Tower
Shipment-level visibility across modes: dashboard, workbench, shipment workspace, alerts, reporting, and search. Customer-facing users see a reduced dataset; internal users see operational depth where permitted.
Active pipeline
2294
Non-terminal shipment rows (shipped → in transit)
Stale (7d+ no touch)
2294
Excludes delivered / received
Arrivals window
225 in 3d · 496 in 7d · 986 in 14d
Uses booking ETA when present
Action queue
3354 open alerts · 307 open exceptions
Route data coverage
3684 shipments with legs · 2496 shipments with containers
Risk spotlight
1160 overdue ETA · 0 unassigned alerts · 0 unassigned exceptions
1522 SLA-breached alerts · 307 SLA-breached exceptions · 1832 open SLA follow-up alerts
Stale spotlight
- V3K-0000006 · VOL3K-0000006 · IN_TRANSIT · updated 4/14/2026 · ETA 4/3/2026
- V3K-0000007 · VOL3K-0000007 · VALIDATED · updated 4/14/2026 · ETA 4/26/2026
- V3K-0000008 · VOL3K-0000008 · IN_TRANSIT · updated 4/14/2026 · ETA 4/27/2026
- V3K-0000009 · VOL3K-0000009 · VALIDATED · updated 4/14/2026 · ETA 5/9/2026
- V3K-0000011 · VOL3K-0000011 · IN_TRANSIT · updated 4/14/2026 · ETA 5/15/2025
- V3K-0000017 · VOL3K-0000017 · BOOKED · updated 4/14/2026 · ETA 4/6/2026
My report widgets
Manage layout →Loading your pinned reports…
Filterable shipment grid, CSV export, and saved views (R1 + R4).
Open →Overdue ETAs (earliest first) →Kanban by next route action with dispatch-owner triage lanes.
Open →ReportsSnapshot KPIs plus configurable report builder with save + pin-to-dashboard widgets.
Open →Search & assistR5: rule-based query parsing to structured filters, same text index as the workbench, and automatic OpenAI merge when CONTROL_TOWER_ASSIST_LLM=1 and an API key are set.
Run SLA automations, review run history, and monitor owner capacity and ETA reliability.
Open →